What about this year, so far? Doesn't it seem like everything that could go wrong, has? But even when things are crazy (like now), life goes on. We still need to do business, make sales, and keep the lights on. So, though it might feel strange - now is ac ...
If you’re feeling the pinch when it comes to achieving your maximum productivity potential, then organising your work schedule should be at the top of your to-do list. It’s a simple activity, but you may be surprised at the massive business wins you wi ...
Do you rely on your website to rank well on Google for sales or sign-ups? If so, then optimising your website for search engines is imperative. To help you out, here are some common SEO mistakes you need to avoid. Here at Optimise and Grow Online, we t ...
Meet Elle Roberts, an online business manager and the founder of Rare Seed Agency. She works with small and medium business owners to create business systems and regain control of a business running amok. Elle most loves working with business own ...
It’s the dream, right? Writing a blog that brings people over from Google on autopilot. A blog so good that the flood gates open and people come crashing onto your website in seconds. The good news is that you can leverage the Google algorithm to get p ...
Creating an awesome customer experience doesn't have to something big, technical, or expensive. As we all know, it's the little things that can make the biggest difference. So I want to share with you 7 ways you can improve customer experience to optim ...
As part of the blog spotlight series I’m sharing this month I wanted to highlight the work of a colleague, Laura Dick. Laura is the systems strategist at Laura In Order where she helps online business owners to scale and grow their business by systemising ...
As part of the blog spotlight series I'm sharing this month I wanted to highlight the work of a creative colleague, Bec Newton. Bec is a Brisbane-based copywriter who has recently shared something new in her business: a business manifesto. mani ...
Tech is like ice cream - everybody has a favourite flavour! There are so many tools and applications to choose from, and they all offer different pros and cons. This is actually just as it should be, though, because it means you can find the tools tha ...
What are customer touchpoints? They’re the many points of customer contact that your business encounters from beginning to end. This includes things like seeing your post on social media, visiting your website, scrolling through product pages, seeing an o ...
Recent surveys have shown that 86% of buyers are willing to pay more for a better customer service experience. Which is why it's worth taking the time to find ways to give your customers a memorable experience that will keep them coming back for more. ...
You have about 15 seconds to impress a website visitor. That’s the average time someone will spend on your site before clicking away. Your site has a lot to do in those precious few seconds if you’re going to get people to spend more time on the site. ...